Privacy Policy

Last Updated: September 14, 2026

Nexora Digital respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or using our digital marketing and creative services.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone or WhatsApp number
• Company or brand name
• Website URL
• Project requirements
• Budget information
• Billing and payment information
• Files, images, logos, documents, or other materials submitted for a project
• Messages and communications between you and Nexora Digital

We may also automatically collect limited technical information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• General location information
• Website usage and interaction data
• Cookies and similar technologies

2. How We Use Your Information

We may use the information collected to:

• Respond to inquiries and project requests
• Provide quotations and proposals
• Deliver our services
• Communicate regarding active projects
• Process payments and maintain transaction records
• Provide customer support
• Improve our website, services, and customer experience
• Analyze website traffic and marketing performance
• Send service-related updates
• Send promotional communications where permitted
• Prevent fraud, misuse, or security threats
• Meet legal and regulatory requirements

3. Services We Provide

Nexora Digital may provide services including:

• Website development
• Logo design
• Graphic design
• Social media marketing
• Social media management
• Meta advertising
• Digital advertising
• Branding
• Creative content development
• Related digital marketing services

Information provided by clients may be used only as reasonably necessary to complete the requested services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and measure advertising performance.

These technologies may include services provided by third parties such as:

• Google Analytics
• Meta Pixel
• Google Ads
• Social media platforms
• Website hosting and analytics providers

You may disable cookies through your browser settings. Some website features may not function properly when cookies are disabled.

5. Advertising and Analytics

We may use advertising and analytics platforms to understand how visitors interact with our website and to improve marketing campaigns.

These platforms may collect information according to their own privacy policies. Nexora Digital does not control how independent third-party platforms process information once it has been provided directly to them.

6. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third parties when reasonably required to operate our business or deliver services, including:

• Hosting providers
• Payment processors
• Analytics providers
• Advertising platforms
• Email and communication providers
• Freelancers, contractors, or service providers working on a client project
• Legal or regulatory authorities where required by law

Third-party providers are expected to use information only for legitimate business purposes associated with the services they provide.

7. Client Accounts and Advertising Platforms

Where clients provide access to websites, social media accounts, advertising accounts, Shopify stores, Meta Business Manager, or other platforms, Nexora Digital will use such access only for the agreed project or service.

Clients should provide appropriate permissions whenever possible instead of sharing primary account passwords.

Clients remain responsible for maintaining ownership and administrative control of their accounts.

8. Payment Information

Payments may be processed through third-party banks, payment gateways, or financial service providers.

Nexora Digital may retain payment confirmations and transaction records but does not intentionally store complete credit or debit card credentials unless necessary and legally permitted.

9. Data Security

We use reasonable administrative and technical measures designed to protect information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no internet transmission, website, or electronic storage system can guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for:

• Completing client projects
• Maintaining business and transaction records
• Resolving disputes
• Providing customer support
• Meeting contractual obligations
• Complying with applicable laws

Project materials may also be retained for backup, portfolio, or record-keeping purposes where appropriate.

11. Your Rights

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain personal information
• Withdrawal of marketing consent
• Restriction of certain processing
• Information about how your data is being used

To submit a privacy request, contact us using the contact information below.

12. Marketing Communications

If you receive promotional emails or messages from Nexora Digital, you may request to stop receiving them at any time.

Administrative communications concerning an active project, payment, contract, or customer-support matter may still be sent when necessary.

13. Third-Party Links

Our website may contain links to third-party websites, applications, or social media platforms.

Nexora Digital is not responsible for the privacy practices, security, availability, or content of third-party websites.

You should review their privacy policies before submitting personal information.

14. Children's Privacy

Our services are intended primarily for businesses, entrepreneurs, and individuals who are legally able to enter into contracts.

We do not knowingly collect personal information from children where prohibited by applicable law.

15. International Clients

Nexora Digital may work with clients in different countries.

By communicating with us or using our services, you acknowledge that information may be processed or stored in countries different from your own, subject to applicable legal requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, or legal obligations.

The latest version will be published on our website with an updated "Last Updated" date.

17. Contact Us

For questions regarding this Privacy Policy or your personal information, contact:

Nexora Digital
Email: info.brandsbusiness@gmail.com